Terms and Conditions

Terms and Conditions

1. General information
Always & Forever Wedding Videography will provide services to the customer(s), providing the customer(s) have/has assessed all the risks that may occur.
2. Booking and payment
a. A booking fee of £200.00 is required once a wedding contract is drawn up which will confirm the date and wedding video package requested (non-refundable subject to Paragraph 3.c).
b. A date may only be considered reserved once the deposit has been received and funds are cleared along with you selecting the checkbox of the Terms & Conditions on our website or signing and returning a copy of our Terms & Conditions. Until that point dates cannot be guaranteed.
c. The full balance is payable at one month prior to the date of your wedding. In cases where a booking has been made within the one-month period, the full (non-refundable) balance is payable. Failure to pay the final balance within this period will cancel your booking and the full price agreed will become chargeable.
d. Travelling Expenses – All packages include travel expenses.
3. Cancellations
a. Weddings sometimes need to be cancelled so we strongly recommend that all couples take out comprehensive wedding insurance to protect themselves from costs if they need to cancel.
b. The customer(s) may cancel this booking at any time by giving written or email notice to Always & Forever Wedding Videography.
c. Cancellation is as follows;
1. More than ninety days prior to the date = no refund of deposit.
2. Ninety days to thirty days prior to the date = any costs paid excluding deposit.
3. Less than thirty days prior to the date = no refund of all costs.
d. If Always & Forever Wedding Videography is unable to film your wedding due to unforeseen circumstances, a backup wedding videographer will be provided, where possible. If we cannot provide a backup a full refund will be issued.

4. Filming the day
a. Any variations in the times, dates, or to the planned event that may impact on the booking form should be communicated to Always & Forever Wedding Videography as soon as possible.
b. The customer(s) must obtain permission to film the marriage service and the customer(s) is also responsible for any fees levied at the various locations, for video licencing.
c. The customer(s) must also seek permission from any other venue we are filming at, should it be required.
d. Arrangements should be made for all venues to be accessible by Always & Forever Wedding Videography at least one hour and thirty minutes before the time of each event This is to be arranged by the customer(s) so that we can capture established shot of the wedding venue.
e. We aim to be discreet whilst filming but in low light conditions, additional camera-mounted or free-standing lighting may be required.
f. Coverage will be as the cameraman’s professional expertise determines and no one scene will be determined more important than another. While every effort will be made to get the best position for the camera(s) to film the event this may not always be possible if restrictions are imposed upon us on the day.
Always & Forever Wedding Videography cannot guarantee coverage of any particular individual or group during the day.
g. We use broadcast quality well-maintained equipment, however, we will not be liable for any radio signal losses, battery failures, equipment failure and or material defects, which are beyond our control. In the unlikely event of a total video failure, our liabilities are limited to a refund of all monies paid by the client(s).
Every effort is made to ensure perfect colour and lighting reproduction, but certain conditions may not be accurate such as mixed indoor and external lighting, hard shadows, and low lighting conditions. With these factors beyond our control, we will endeavour to produce the best image possible. In the case that a particular segment of the event is either not recorded, partially recorded, or not a part of the final edited film, it is at the sole discretion of Always & Forever Wedding Videography. If something occurred at the wedding that the client does not want to appear on the final film, the client must instruct Always & Forever Wedding Videography in writing or email before post-production begins.
The client must provide a safe working environment and is responsible for any damage to our equipment by their guests and will be liable to pay such expenses for replacement or repairs. In restrictive conditions such as rain, extreme temperatures and humidity, adequate shelter must be provided to the videographer.

5. Food
Always & Forever Wedding Videography would be most grateful if food & refreshments could be provided by the customer(s) for our videographer(s). It is very important that this be served at the same time as any other food is served to guests, where no filming will be taking place during this time.

6. The Edit
a. Always & Forever Wedding Videography will endeavor to build your film around any special requests made within this booking form, but such requests are not binding instructions. Artistic interpretation cannot be guaranteed but every attempt will be made to comply with the customer(s) wishes. Always & Forever Wedding Videography will not be held responsible for scenes not included due to inclement weather or other conditions outside of their control.
b. Any final editing decisions are of the sole discretion of Always & Forever Wedding Videography.
c. Any changes requested on the final copy once sent out, after one month will be subject to a further charge.
d. Additional copies will be supplied at current retail costs.
e. To comply with copyright law, if a choir or musician performs any music live, then a licence needs to be obtained from the composer and publisher of the music (Legislation Copyright Designs and Patents Act 1988 Part II, s.181 et). Composers and publishers are represented in the UK and Ireland by MCPS. If the music is being played from a CD, record or any other recording, a second licence needs to be obtained from the record company. The Record companies are represented in the UK and Ireland by PPL. CS supply both licences in paragraph (5.e) as part of this wedding package and this should be communicated to your ceremony organiser.
f. Any loss or damage of material or software (i.e. video and/or audio supplied by the customer(s) is limited to the cost of the media alone. No consequential loss is accepted by Always & Forever Wedding Videography.
g. If a customer(s) submits any media to Always & Forever Wedding Videography for inclusion in the film, copyright clearance is the responsibility of the customer(s) other than music covered in paragraph (e).
h. Completion, depending on the time of year, is usually within 5 – 10 months from the date of the event (not including any bank holidays).
Subject to paragraphs (5.h.1 and 5.h.2) .1. The customer(s) supplies Always & Forever Wedding Videography all items required to complete the video before the event date. 2. If after 6 months from the date of the event, the items and, or information required to finish the video is not forthcoming, then the service will have expired and an additional fee will be made for any subsequent editing.

7. Acceptance of Goods
a. The customer(s) shall within seven days from the delivery of goods give written notice to Always & Forever Wedding Videography of any respect in which it is alleged that the goods do not comply with the booking form. Subject to any such notice, the goods will be deemed to comply with the booking form in all respects.

8. Additional
a. We keep a master copy of your film in our archives for up to six months. You may order additional copies within this period as required. If you wish to order additional copies after six months, we cannot guarantee that the master will be available.
b. The prices quoted are current at the time of viewing. Always & Forever Wedding Videography reserves the right to change and amend this booking form without notice at which point prices may change.
c. Unless stated in the ‘anything else’ section of this form Always & Forever Wedding Videography retain Copyright of the goods produced from this booking form and are protected by the Copyright and Design act 1988. The Customer(s) hereby allows Always & Forever Wedding Videography to display any media included in this booking form in any form.

A date may only be considered reserved once the deposit has been received and you have submitted the Terms & Conditions below, until this point dates cannot be guaranteed.

Terms & Conditions
hannah naughton
hannah naughton

Left us a 5 star review

Wayne came recommended to us by our friends following their wedding, and we can see why. From our first enquiry he has been nothing but friendly, helpful and professional. We have now received our highlights video and lengthy full video (2 hours 20 minutes) and in both he has captured our day perfectly. Both during the wedding preparations and on the day itself, Wayne has been brilliant. He has managed to use different methods of capturing footage so that nothing was missed. We didn't want the typical ‘lovey dovey’ video, and whilst he has managed to incorporate enough romance, he has also included all the raw and funny events of the day. We have absolutely loved reliving the best moments through his work and can’t wait to watch it again! Thank you so much, it has been a pleasure having you (and your son) as part of our wedding. Hannah and Tommy x

Me and my wife got married this year August and we had Wayne as our videographer. Where do we begin? It started with initial contact that led us to meeting with Wayne to discuss what we wanted for our wedding and what package we would go for on the special day. Wayne made us feel very relaxed and outlined all the different options we could have. Wayne was honestly incredible, from start to finish. We felt like we had known him for ages! He is such a brilliant person and puts your needs first! No matter the time or day, Wayne would always make time for us and support us in any way that he could. He even stayed later than agreed to help record some footage for our sparklers. Wayne clearly has a dedication to his work and makes sure he gets the perfects shots of the wedding, capturing so many beautiful moments that we can look back on. He arrived early to capture shots of the venue and did so much behind the scenes to make sure there were no issues on the day. Our family and friends all loved him, he makes everyone feel so welcoming and relaxed and made the day all that much better! Although we booked him as a supplier we both see him much as a friend and no doubt will be spreading the good work he did and recommend him to every person we know. Even after the wedding, we remained in regular contact with Wayne giving us updates on his progress. We got our video back a lot earlier than expected which was a happy surprise! After watching our video back for the first time, it was like reliving the day all over again. We are so grateful so have our special day captured so beautifully. It is something we will treasure forever. If you want a reliable, dedicated and fantastic videographer, Wayne is your man!

Wayne…. What a guy! My wife Natasha and I cannot thank him enough, a true professional and a honest gentleman. Our wedding day at Bourton Hall was captured in the most amazing way and Wayne edited and produced the most beautiful video for us, we will forever be thankful for his hard work and talent. Thankyou so much!!!!

We were highly recommended Wayne by our wedding photographer. From the onset Wayne has been very professional in his manner and very down to earth, emails, texts have been very prompt, wedding packages were excellent value for money. On the day we had a great working relationship, we felt at ease and very relaxed, Wayne worked in harmony with our photographer very well, our day together was full of so much fun and laughter filming, every opportunity was taken to capture wonderful moments naturally. Wayne kept us posted on timescales, our music and formats required for after our wedding. We received our video last week in a short turn around and beautifully packaged, we are extremely delighted with the quality and quantity. We have played it over and over again laughing, crying and reliving every moment captured beautifully telling a story of our special day, Wayne has an exceptional eye for creativity using our rings, flowers, attire and venue scenery this was outstanding and clearly shows his talents. Nothing has been to much trouble for Wayne he has gone above and beyond not only on the day but, also with his after care service adding additional footage supplied from a guest. We will treasure your work Wayne ‘always and forever’, thank you so much for making our day extra special, we highly recommend you and your work to anyone seeking a videographer. The new Mr & Mrs B 👰🤵‍♀️ July 2023

Honestly can’t thank Wayne enough for capturing our wedding day! We can’t recommend him enough! He made us all feel so relaxed on the day! We are absolutely over the moon with our video! It was everything we wanted and more! 🤍 Thank you so much!

Wayne filmed our medieval wedding at Coombe Abbey, 28 May 2022, so sorry for the delay in writing this review Wayne. Covid hit us and delayed our special day by 2 years and Wayne stuck to his word and filmed our amazing day. He captured the arrival of all our guests in their full medieval regalia and then expertly filmed us getting married, tying the knot, the archery and falconry meet and greet all on his own and didn’t miss a thing, even when I dropped my husbands ring and it rolled along the stage! He was professional at all times and we can’t thank him enough for filming our day, Wayne will always have a special place in our hearts and memory for the beautiful wedding video he produced for us, if you’re long for a videographer we can’t fault anything he did for us, even gave him permission to add a few special effects to it. The pre-wedding video clip he sent us was, well amazing and everyone loved it just as much as we do. Thank you Wayne, xxx